Archive | June, 2011
Video

Employee Motivation

Somedays, we all need to be motivated. It would be nice if other people could motivate us. But motivation comes from within. In other words, it is internal.

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Customer Service vs Phone Etiquette

We all know that we should turn off our phones when we are at the movies. Right? Wrong! See “Top 10 Cell Phone Etiquette Rules People Still Break.” Many people are surprised to learn that businesses don’t always want your business. Demarketing is the task used to reduce or shift demand. An example of this [...]

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Smartphone Use

A May 2011 smartphone survey, conducted by Prosper Mobile Insights™, found that most smartphone users prefer using their smartphone to access the Internet. The respondents from SSI’s mobile panel included 102 smartphone users (56% male, 44% female, average age 36) who completed the survey on their smartphone. The analysis reveals insights by mobile users on their smartphones. Over [...]

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